• Patient should produce Photo ID Card, Insurance ID Card and Current Year Policy Papers.
• Fill Pre-Authorization Form and send to TPA at least for 24 hours before Admission
• For Planned Admission, request for Pre-Authorization after obtaining due details from treating Doctor, should forward to concerned,insurance Provider, 7 days prior to the expected date of Admission
• For Emergency Admission, Pre-Authorization should reach TPA, within 24 hours of Admission.
• Addition Test/Diagnosis/treatment should be approved by TPA’s.

* Hospital is not responsible for the cashless denial. Its purely the insurance company

MEDI ASSIST
TOLL FREE – 1800 208 9449 / 1800-102-4477
CALL CENTER – 1800 425 9449
FAX – 1800 425 9559

STAR HEALTH
TOLL FREE – 1800 425 2255 / 1800-102-4477
CALL CENTER – 1800 425 2255
FAX – 044-28260062

Reliance Health Insurance
TOLL FREE - 1800 3009

ICICI LOMBARD
TOLL FREE - 1800 2666
CUSTOMER CARE – 09223622666

PARAMOUNT TPA LIMITED
TOLL FREE - +91-022-66620808
CALL CENTER – 0484 3261586 / 2393709
FAX – 04842392610

ADITYA BIRLA HEALTH INSURANCE
CALL CENTER – 1800-270-7000
WHATSAPP CHAT CUSTOMER SERVICE AT +91 8828800035

CARE HEALTH INSURANCE
CALL CENTER – 1800-102-4499
WHATSAPP CHAT CUSTOMER SERVICE AT 8860402452

MANIPAL CIGNA
CALL CENTER – 1800-102-4462
TOLL FREE – 1800 102 4462
CONTACT EMAIL   - customercare@manipalcigna.com

HERITAGE HEALTH INSURANCE
CALL CENTER – 1800-102-4499
CONTACT EMAIL   - heritagecochin@bajoria.in

LIBERTY GENERAL INSURANCE

SBI GENERAL INSURANCE

TATA AIG
TOLL FREE – 1800 266 7780
WHATSAPP CHAT CUSTOMER SERVICE AT  -  +91 9136160375

 DEDICATED HEALTH CARE (DHS)

SAFEWAY INSURANCE
CALL CENTER – 0484-4869980
TOLL FREE –  18001025671
CONTACT EMAIL   - kochi@safewaytpa.in

HDFC ERGO
CALL CENTER – 022-62346264/0120-62346234
WHATSAPP CHAT CUSTOMER SERVICE AT  - 8169500500